Shipping & Returns

Shipping Policy

Free delivery for orders over €50 in the European Union, Switzerland, the United Kingdom, Monaco and French overseas departments and territories.
Delivery is free for purchases over €110 to the rest of the world.

The delivery charge for purchases under €50 in France, Belgium, Luxembourg, Germany and Spain is €5.
Delivery to for purchases under €50 to the rest of the European Union, the UK, Switzerland and French overseas departments and territories costs €8.
Delivery to Canada, USA and the rest of the world is €15 for orders under €110.

 

Return Policy

You've discovered your perfume sample and you're not sure it's right for you? Don't worry: 50 and 100 ml bottles can be returned within 15 days if the box has not been opened and is in perfect condition ✨

Returns from France are free!

In case of a return from outside metropolitan France, shipping costs remain at your charge.

You can download your return label by clicking on this link: www.retour.sympl.fr

Then you just have to deposit the parcel at the post office. Just remember to wrap the bottle well so that it is not damaged during transport 🖤

Finally, it is not possible to return a 15ml bottle, a discovery box or a gift box.

If you need any help, don't hesitate to send us an e-mail at [email protected].